We send to whole EU.
We dons send to Australia
Our success rate delivery in EU is 100%, since we use courier servis to deliver, as well as you receive tracking number for your pacakge, so you can follow it.
If you do not confirm delivery and receive package, we do not reimburse anything.
Courier delivery has best success rate, since you gave us phone number, which is forwarded to courier service and helps deliver package, if your address cannot be found or located, you might be called to help to guide.
Without phone number, package can be stuck in depo and you have to contact them and receive package there or schedule another delivery to you.
Always track the package and check each day its location, so you are ready to receive it. More info about deliveries can you read here.